All August Radio Project clothing is made to order using print-on-demand, so each item is produced specifically for your order.
All other items are posted directly. Digital downloads are received via email.
Faulty or Damaged Items
If your order arrives faulty, damaged or is the wrong item, please contact me within 30 days of delivery with your order number and clear photographs showing the problem. (info@augustradioproject.com)
I’ll review the issue and, where appropriate, arrange a replacement or refund.
Wrong size
Please check the size guide carefully before ordering and make sure you select the correct size.
As our clothing is made to order, I am unable to offer exchanges simply because the wrong size was ordered.
Changed your mind?
If you change your mind about your purchase, your statutory consumer rights may apply. Please contact me as soon as possible if you wish to cancel or return an order.
Nothing in this policy affects your statutory consumer rights.
Contact
If you have a problem with your order, please contact me with your order number and details of the issue. I’ll do my best to get it sorted 🙂