PRIVACY POLICY

Last updated: 3rd October 2026

augustradioproject.com respects your privacy and is committed to protecting your personal information. This policy explains how this website collects, uses and protects your information when you visit the website or place an order.

1. Who we are

This website is operated by August Radio Project.

Website: https://augustradioproject.com

Contact email: info@augustradioproject.com

In this policy, “I”, “me” and “my” refer to August Radio Project.

2. Information collected

When you browse this website, contact me or place an order, the following information may be collected:

Contact details: your name, email address, if provided.
Delivery and billing details: billing address, delivery address and other information needed to process your order.
Order information: the products you purchase, order number, order status and relevant transaction details.
Customer communications: messages you send about an order or enquiry.

Payment information is processed by the payment service provider via WooCommerce.

3. Information usage

Your information is used ONLY to:

Process and fulfil your order(s).
Arrange delivery of your purchases.
Send order confirmations, shipping updates and other essential messages.
Respond to questions, complaints and refund requests.
Protecting the website and preventing fraud.

Personal information is only used on a lawful basis.

4. Information sharing

Personal information is only shared where necessary to operate the store and provide the relevant services. This may include:

WooCommerce, to operate the online shop and manage orders.
Payment providers, to process payments and prevent fraudulent transactions.
Printful, the print-on-demand fulfilment partner, to produce and dispatch relevant products.
Delivery companies, to deliver your purchases and provide tracking information.
Professional advisers or authorities, where reasonably necessary or legally required.

These providers may process information in countries outside the UK. Where applicable, steps will be taken to ensure that personal information receives appropriate protection when transferred internationally.

No personal information is provided or sold to third parties.

5. Emails

Emails provided with orders will be used to send out tracking and order processing information.

6. Cookies and website analytics

The website uses essential cookies and similar technologies to support features such as the shopping basket, checkout and website security.

Any other cookies used for website usage or improve our services, these technologies will only be used after you have given permission.

7. Information Storage

Personal information is only stored for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling customer enquiries, and meeting legal obligations.

The length of time that information is retained depends on its type and purpose. When information is no longer required, appropriate steps will be taken to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

8. Keeping your information secure

All reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure are being taken. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your privacy rights

Depending on the circumstances, you may have the right to:

Request access to your personal information.
Ask to correct inaccurate information.
Request deletion of your information.
Ask to restrict or object to certain processing.
Request a copy of certain information in a portable format.
Withdraw consent where processing is based on consent.

To exercise your rights, contact using the details below.

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are concerned about how your information is handled. Visit https://ico.org.uk/ for further information.

10. Links to other websites

The website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, so please review their privacy policies when visiting them.

11. Changes to this policy

We may update this policy from time to time to reflect changes to the website, services or legal obligations. The latest version will be published on this page.

12. Contact us

If you have any questions about this Privacy Policy or how your information is used, please contact:

August Radio Project
Email: info@augustradioproject.com